1. Information about us
BulbiTech is controlling your personal information for the purposes of any data-protection legislation that applies. You can contact the company by e-mail in case of any questions in this respect.
2. What personal information do we collect?
We may collect and process information about you including:
· your name;
· your date of birth;
· your contact phone numbers;
· your email and postal address;
· your payment details;
· information that you provide by filling in forms on our website;
· details of your visit to the website and any transactions you carry out on the website; and
· any other information you have voluntarily given us.
We mainly collect this information from you when you give it to us voluntarily, but we may also collect it from other sources if it is legal to do so. We can also combine this information with information from public sources.
3. How do we use the information?
We may use your personal information for:
· providing our products and services to you; and
· dealing with any queries or refunds.
Any processing we carry out will be done under the legal basis of performing our contract with you.
We may use the information for:
· letting you know about changes to our products and services;
· using cookies as set out in section 7 below; and
· responding to queries from you.
We may do this if we have legitimate interests in carrying out direct marketing, in measuring the level of customer satisfaction, in improving our products and services, and in managing our relationship with you.
We may also use the information for:
· carrying out security checks to protect against fraudulent transactions (when you buy a product or service from us or after you have placed an order) to prevent and detect crime.
We can do this if it is in our legitimate interest. For example, we may carry out identity checks or checks to identify any problems with your payment details.
We also may use the information to:
· keep to laws or regulations which apply to us, including preventing or detecting when we fail to do so;
· maintaining records for tax purposes;
· defending any claims and other corporate purposes; and
· managing and dealing with insurance claims.
We may do this if we have to by law.
You may also have to supply personal information (but not medical information) by entering a competition on our website. We will only use this information for the purposes of providing a reply, reviewing any feedback or improving the website.
If you are simply browsing our website, we will not collect any information which will identify you by name. However, we will collect information using cookies or traffic data which uses IP addresses or other numeric identifiers, which analyses how people use our website.
More information on cookies is set out in section 7 below.
4. How long do we keep information for?
We will keep personal information for as long as is reasonably necessary, or as defined under regulations which apply, to provide products and services, including aftercare services, and to maintain records as needed to satisfy tax and other legal or regulatory requirements, as well as to protect and defend against claims.
5. Who do we share personal information with?
We may reveal your personal information to other people, including in the following circumstances.
· We use other organisations to help us process personal information, but they are not allowed to use it for other purposes. We may use the information we receive from other organisations to add to and improve our databases of customer details.
· We may pass personal information to external agencies and organisations, including the police and other law-enforcement agencies to prevent and detect fraud (including fraudulent transactions) and criminal activity. These external agencies may check the information we give them against public and private databases and may keep a record of those checks to use in future security checks.
· If a claim is made, or could be made, against us, we may pass personal information to our insurers.
· If we sell or buy any business or assets, we may reveal personal information about you to the prospective seller or buyer of that business or the assets.
· If we (or substantially all of our assets) are bought or taken over by another organisation (or there is a reorganisation), personal information we hold about customers will be one of the assets transferred.
· We may pass your personal information to others to keep to any legal obligation (including court orders), to enforce or apply our terms and conditions of use of website or other agreements we have with you, or to protect our rights, property and safety or those of our customers, employees or others.
6. How do we process my personal information?
Your personal information may be transferred to, stored and processed in one or more countries outside the European Economic Area (EEA).
If we transfer your personal information to others outside of the EEA, we take extra steps in line with data-protection laws. These include contract terms approved by the EU Commission with the relevant organisations receiving your personal information.
8. How can you update or change your personal information
9. What rights do I have?
You have certain rights under the relevant data-protection legislation, including the option to:
· access your personal information;
· correct your personal information if it is inaccurate or incomplete;
· erase your personal information and prevent further processing in specific circumstances and where there is no other legal reason for us to continue keeping or processing that information. These include for example:
- if the personal information is no longer needed in relation to the purpose for which it was originally collected or processed;
- if you withdraw your permission;
- if you object to us processing your personal information;
- if you ask us to stop processing your personal information (although we are entitled to store your personal information, we cannot further process it if you ask us not to);
- if we move or transfer your personal information to another organisation; and
- if you object to us processing your personal information in the following circumstances;
- if processing is based on legitimate interests or carrying out a task in the public interest or when exercising an official authority;
- If information is processed for direct marketing;
- if information is processed for purposes of scientific or historical research and statistics.
10. What choices do we have?
We may use your personal information to contact you about our products and services.
You can choose to stop receiving marketing e-mails from us by following the unsubscribe link and instructions on the marketing e-mails we send you.
11. Protecting personal information
We use a variety of security technology and procedures to help protect your personal information from unauthorised access and use.
We have no control over the contents of other websites or resources which are linked to our website. We accept no responsibility for them or the privacy practices they use, or for any loss or damage that may arise from you using those websites or resources.
13. Contact us
Last updated 30 October 2019
Coockie Policy of BulbiTech AS
1. What are cookies?
Cookies are small text files, downloaded from websites to your computer or smartphone as you browse and use the Internet.
There are two main types of cookie:
- A session cookie only exists for the duration of your visit to a website. They recognise your computer or smartphone as you move between pages. These cookies can be used, for example, to maintain secure logins.
- A persistent cookie stays on your device for a set period of time and can be used, for example, to remember you when you next visit the website.
The source of each cookie also varies. Some cookies may be owned and created by BulbiTech ('first-party' cookies), but others are supplied by independent companies ('third-party' cookies).
When referring to cookies, this also includes similar online tracking devices such as web beacons and flash cookies that we may use.
Cookies are NOT viruses, any kind of malware, programs or applications. Cookies cannot see the files on your computer.
2. BulbiTech, cookies and you
The cookies used on https://www.bulbitech.com fall into four categories:
- Strictly necessary
More information about each category of cookie can be found below.
2.1 Strictly necessary cookies
Strictly necessary cookies let you move around the website and use essential features such as shopping baskets and secure areas.
We use strictly necessary cookies to
- Remember information that you have entered on web order forms when you visit different pages in the same session
- Balance the overall volume of website visitors between our computer servers
These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.
2.2 Performance cookies
Performance cookies collect aggregated information about how visitors use our website, e.g. which pages visitors go to most often, how long they stay, and whether they get error messages. This information is useful to BulbiTech so that we understand how visitors experience our site and it is used to formulate improvements to the website.
Performance cookie information is aggregated and does not identify individuals.
2.3 Functional cookies
Functional cookies allow the website to remember choices you have made on the website, e.g.
- whether you have been asked to fill in a survey
- offering the ability to share content via social networks
2.4 Advertising cookies
Advertising cookies are used to deliver adverts that are more relevant to you and your interests, and to reduce advertising that is not relevant, e.g.
- remembering a pattern of website behaviour so that adverts can be made more relevant
- limiting the number of times that advert is seen in order to reduce fatigue
- researching which adverts work best
Advertising cookies collect information anonymously and it is not linked to you as a person, even if you have logged in to our website.
3. Online Behavioural Advertising
Some BulbiTech advertising on third party websites uses tracking cookies. BulbiTech places such adverts only in networks that subscribe to the EU Self-Regulatory Framework for Online Behavioural Advertising, and the adverts are linked to further information about the cookies used.
4. Managing cookies
You can remove any cookies already stored on your computer and you can control how your web browser deals with cookies by changing your browser settings. However, this may prevent you from using parts of our website.
Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. Finally, you can set your browser to block all cookies however you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all.
The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies: